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FAQ

Frequently Asked Questions

How Does Consignment Work?

All new consignments begin with an approval process. We recommend submitting a photo via email or scheduling a preview of your items. Our staff will determine which items are suitable for consignment and make recommendations on mutually agreeable price points. Once an item has been approved, it is time to schedule delivery and complete a contract.

The consignment contract has a 90-day term. Most items sell within 14 to 21 days. Below is the markdown and consignment share schedule.

Days after original
consignment date
Markdown Consignor share of price
actually paid for items sold
1 – 30 None 55%
31 – 50 15% 50%
51 – 65 30% 50%
66 – 80 45% 40%
81 – 90 60% 40%

All items not sold at the end of the 90-day period must be picked up. We can arrange for donation if notified prior to the end of the consignment period. Any item not picked up within days of the expiration of the consignment period will be considered abandoned.

Previews

If you do not have a digital camera to submit items for approval, we recommend that you bring in a traditional photo or schedule a preview with one of our staff members. Our staff is willing to schedule private furniture previews for estates or multiple items. There is a minimal fee of $25 for this service.

Pick Up & Delivery

We have several delivery services, which we can refer in order to assist you with your pick-ups and deliveries. Please let us know if you need assistance transporting your items.

Do You Negotiate Prices?

Our staff has a collective experience of over 15 years in the resale business. Our pricing is highly accurate and reflects current market trends and resale standards. It is in our best interest to fairly represent both our consignors and shop’s interest by having competitive pricing that discourages haggling.

Do Your Mark Items Down?

Yes, there is a markdown schedule. Below is the markdown schedule:

Days after original
consignment date
Markdown Consignor share of price
actually paid for items sold
1 – 30 None 55%
31 – 50 15% 50%
51 – 65 30% 50%
66 – 80 45% 40%
81 – 90 60% 40%

Will You Just Buy My Furniture?

In certain cases, direct buy out is an option. If you think your item may be a candidate for this program, please contact us to schedule a preview of your item. In many cases estates, downsizing homes, model homes or individual up-scale pieces qualify for direct buyouts.

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